These Terms & Conditions constitute the legal agreement between you and kokozino governing your use of our platform. Please read them carefully before registering an account or placing any wager. By accessing kokozino, you confirm your acceptance of these terms in full.
Welcome to kokozino. These Terms & Conditions ("Terms") set out the rules and regulations that govern the relationship between kokozino ("we", "us", "our", "the Platform") and any individual ("you", "the Player", "the User") who accesses or uses the kokozino website at https://kokozino.club. These Terms apply to all games, betting markets, promotional offers, payment services, account management features, and any other service made available through the kokozino platform.
By creating an account, making a deposit, or participating in any game or betting activity on kokozino, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, including any documents incorporated by reference such as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these Terms, you must not use the kokozino platform.
Access to and use of the kokozino platform is conditional on your full acceptance of these Terms. These Terms constitute a legally binding agreement. Your acceptance occurs at the point of account registration — by completing the registration process, you affirm that you have read and agree to these Terms, the Privacy Policy, and the Responsible Gaming Policy as they appear on the kokozino website at the time of registration.
kokozino reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via their registered contact details or by displaying a prominent notice on the platform. Continued use of the kokozino platform following the publication of updated Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically to remain informed of any updates.
Important: If you access the kokozino platform on behalf of a third party or use a third party's payment method to fund your account, you must ensure that the account holder has also read and accepted these Terms. kokozino will not be liable for disputes arising from unauthorised use of another person's payment credentials.
These Terms are written and published in English. In the event of any inconsistency between an English version and any translated version (if provided for informational purposes), the English version shall prevail in all circumstances.
18+ Only: The kokozino platform is strictly for adults aged 18 years and above. It is illegal for any person under the age of 18 to register an account, make a deposit, or participate in any real-money game or betting activity on kokozino. Age verification is enforced at registration and may be requested again at any point during the account lifecycle.
To be eligible to register and maintain an account on kokozino, you must satisfy all of the following conditions at all times:
kokozino reserves the right to request proof of age and identity at any time. Accepted documents include a valid national identity card, passport, or other government-issued photographic identification. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of pending withdrawals pending verification.
Parental Controls: kokozino strongly encourages parents and guardians to use appropriate parental control tools to prevent minors from accessing online gambling websites. If you believe a minor has accessed the kokozino platform using your credentials, contact our support team immediately at [email protected].
Each player is permitted to hold one account on kokozino. Opening multiple accounts — whether under the same name, address, device, IP address, payment method, or household — is strictly prohibited and constitutes a breach of these Terms that may result in the permanent closure of all associated accounts and forfeiture of any balances held within them.
When registering an account, you must provide accurate, current, and complete information. Required information typically includes your legal name, date of birth, residential address, email address, and a valid contact number. You must not use a pseudonym, incomplete name, or any false or misleading details during the registration process.
You are solely responsible for all activity conducted through your account, whether or not you personally authorised that activity. kokozino implements 256-bit SSL encryption across all data transmissions and employs session monitoring and device recognition technology to help detect suspicious login activity. However, no technical safeguard can substitute for responsible personal account management.
If you suspect your account has been accessed without your authorisation, you must contact kokozino support immediately. kokozino will investigate the matter and may temporarily freeze the account during the investigation to prevent further unauthorised activity.
KYC Verification: kokozino may require Know Your Customer (KYC) document verification before processing withdrawal requests, on deposit above certain thresholds, or as part of routine compliance checks. Players who fail to complete KYC within the stipulated timeframe may have withdrawals held until the process is satisfactorily completed.
All financial transactions on kokozino are conducted in Bangladeshi Taka (BDT). There are no foreign currency conversion fees applied to player balances. The accepted deposit and withdrawal methods on kokozino are: bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
Withdrawal Limits: Maximum single-transaction and daily withdrawal limits apply and are published in the cashier section of the platform. These limits are set to manage payment processing volumes and do not affect a player's entitlement to their full verified balance — larger balances above the daily limit may require multiple withdrawal transactions processed on consecutive days.
kokozino offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to specific terms including wagering requirements, eligible games, minimum deposit thresholds, maximum bonus amounts, time limits, and maximum withdrawal limits derived from bonus play. These terms are stated clearly on each individual promotion page and must be read before claiming any offer.
Bonus Abuse: Any activity that kokozino reasonably identifies as bonus abuse — including but not limited to matched betting, arbitrage betting across multiple accounts, collusion with other players to exploit bonuses, or the use of automated software to exploit wagering requirements — will result in the immediate forfeiture of all bonuses and associated winnings, and may result in permanent account closure.
kokozino may offer limited-time promotions aligned with culturally significant events in Bangladesh including Pohela Boishakh, Eid celebrations, Durga Puja, Victory Day (December 16), and major cricket tournaments such as BPL, IPL, and T20 World Cup. These promotions are subject to their own individual terms and are available for the stated promotional period only.
All games available on the kokozino platform — including live casino games, slots, sports betting markets, and specialty games — operate under the rules established by their respective game studios and providers. These include Pragmatic Play, Microgaming, NetEnt, Spribe, Ezugi, and other certified studios. In the event of a conflict between these general Terms and the specific rules of an individual game, the specific game rules shall prevail in respect of that game.
All non-live casino games on kokozino use a certified random number generator (RNG) to determine game outcomes. The RNG systems used by our partner studios are independently tested and certified for fairness and statistical randomness. No strategy, pattern of play, or external tool can influence or predict the outcome of any RNG-based game on the platform.
Live casino games — including Teen Patti, Andar Bahar, Roulette, Baccarat, Blackjack, and Sic Bo — are streamed in real time from professional studio environments using physical cards, wheels, and equipment. The outcomes of live casino games are determined by physical processes, not RNG software. All live casino tables operate under the oversight of trained professional dealers and are subject to the operating studio's compliance and certification standards.
Pre-match and in-play betting markets are available on cricket fixtures including BPL, IPL, T20 World Cup, Bangladesh Tigers international matches, and ICC tournaments. Odds are provided in real time and are subject to change up to the point of market closure. Once a bet is confirmed and accepted, the odds at which it was placed are locked. In-play bet acceptance is subject to availability and may be restricted during certain phases of a match at kokozino's discretion.
Malfunction Policy: In the event of a technical malfunction, game disruption, or connectivity failure during a game session, kokozino will make reasonable efforts to restore the game to its last confirmed state. Where restoration is not possible, affected bets or wagers may be voided and stakes returned to the player's account balance. kokozino's liability in the event of a malfunction is limited to the return of the stake amount only.
The following conduct is strictly prohibited on the kokozino platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of account balance, and where appropriate, referral to relevant legal authorities.
You may request the closure of your kokozino account at any time by contacting the support team at [email protected]. Upon receiving a closure request, kokozino will process the closure promptly. Any verified real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements and the absence of any active bonus wagering obligations.
kokozino reserves the right to suspend or permanently close any player account at its reasonable discretion, including but not limited to the following circumstances:
Where an account is suspended pending investigation, any balance held in the account will remain frozen during the investigation period. If the investigation concludes in the player's favour, the account will be reinstated and the balance released. If the investigation confirms a breach of these Terms, the balance may be forfeited in whole or in part depending on the nature of the breach.
Players who wish to take a break from gaming for responsible gaming reasons may request a self-exclusion period through their account settings or by contacting support. Self-exclusion periods range from a minimum of 30 days to permanent self-exclusion. During a self-exclusion period, the player will not be able to log in, deposit, or participate in any game or betting activity on the platform. For more information on responsible gaming tools including self-exclusion, deposit limits, and session timers, please visit the Responsible Gaming page.
Dormant Accounts: An account is considered dormant after 12 consecutive months of inactivity. kokozino may apply a monthly maintenance fee to dormant accounts as specified in the fee schedule published on the platform. Players will be notified before any dormancy fee is applied. The remaining real-money balance (after any applicable fees) remains the property of the player and may be reclaimed by contacting support and completing any outstanding verification requirements.
Our Terms & Conditions are designed to protect both players and the integrity of the kokozino platform — ensuring a fair, secure, and transparent gaming environment for everyone.
Strict KYC and single-account policies protect every registered player from fraud and ensure that no one else can benefit from your account balance or betting history.
All deposit and withdrawal rules — minimum amounts, processing times, method restrictions — are published openly so players know exactly what to expect from every transaction in BDT.
Wagering requirements, eligible games, time limits, and maximum withdrawal caps are stated plainly on every promotion — no hidden conditions that contradict the advertised offer.
Prohibitions on bots, collusion, bonus abuse, and exploitation of errors ensure the kokozino platform remains fair for all players — a level playing field backed by certified RNG technology.
Self-exclusion, deposit limits, and cooling-off periods are enforceable rights for every kokozino player — not optional features. These tools are available without restriction from your account dashboard.
You can close your kokozino account at any time. Your verified real-money balance will be returned promptly via your registered payment method, subject to standard verification completion.
If anything in these Terms & Conditions is unclear, our support team is available around the clock on Bangladesh Standard Time. You can also browse our FAQ page for quick answers to common questions about accounts, payments, and bonuses. Players must be 18 years or older.